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이원희 ( Lee Won-Hee ) - 연세대학교 간호대학
송주은 ( Song Ju-Eun ) - 단국대학교 간호학과
김주형 ( Kim Joo-Hyung ) - 연세대학교 간호대학
김희정 ( Kim Hee-Jung ) - 건국대학교병원
이주미 ( Lee Ju-Mi ) - 건국대학교병원
김은영 ( Kim Un-Young ) - 한라대학교 무역통상학과
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Abstract
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Purpose: The purpose of this study was to identify the relationships among trait anger, anger expression, job satisfaction, job commitment, and organizational performance, and especially to verify the effect of anger experience on organizational performance.
Method: A descriptive study was conducted using a convenient sample. Data were collected by a self-report questionnaire from 671 clinical nurses in three university hospitals and analyzed by using SPSS 14.0 Win program with descriptive statistics, t-test, ANOVA, pearson correlation coefficient, and stepwise multiple regression.
Result: Organizational performance was significantly correlated with trait anger, anger expression-in, anger expression-out, anger control, job satisfaction, and job commitment. Multiple regression analysis showed that organizational performance was significantly predicted by job commitment, job satisfaction, educational level (university graduation), anger control, and working place (operative room), and 34.7% was explained by these variables.
Conclusions: Out of anger expression, anger control significantly affected on organizational performance together with job commitment and job satisfaction. From this result, it could be concluded that nursing intervention for anger control have a positive effect on improving organizational performance. Further studies are needed to develop and test the effect of nursing intervention programs for anger control.
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KeyWords
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간호사, 분노, 조직성과, 직무만족, 조직몰입
Nurses, Anger, Organizational productivity, Job satisfaction, Job commitment
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원문 및 링크아웃 정보
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등재저널 정보
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